Privacy Policy

Introduction

Welcome to Relay! This Privacy Policy explains how we handle your personal information when you access our iOS application. We are committed to protecting your privacy and ensuring transparency about our data practices.

Information We Collect

We collect minimal data required for core functionality:

Audio Data

When using Premium transcription, audio is streamed in real-time for processing. This audio is processed immediately, not permanently stored, and transmitted securely using encryption.

Transcriptions

All transcriptions are stored locally on your device only. We do not have access to, and cannot read, your transcribed conversations. Your privacy is our priority.

Usage Analytics

We collect anonymous app usage metrics and analytics data to improve the app experience. This includes minimal data such as feature usage patterns (no content data) and subscription status.

Third-Party Services

We work with trusted third-party services to provide and improve our app:

• Adapty - For subscription management. View their privacy policy at adapty.io/privacy/

Your Rights

You have complete control over your data:

• Delete any or all transcriptions at any time directly from the app
• Request permanent account deletion by contacting our support team
• Uninstall the app to remove all local data from your device

Data Security

We implement industry-standard security measures to protect your information. All data transmissions are encrypted, and we regularly review our security practices to ensure your data remains safe.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@relay-app.net